I've just brought a 500GB WD portable hard drive but when i plug it into my mac it isn't coming up on the desktop. The hard drive itself is making a noise when its plugged in, but nothing else is happening. How can i get my mac to recognise this drive? When you plugged the WD Passport for Mac external hard drive into your Mac computer, you found it not showing up in Finder nor in Disk Utility. Now follow the guide below to make the My Passport for Mac show up in Finder or on the desktop. Step 1: Go to Finder > Preferences > General tab. Hi Graham, You need to disconnect all USB devices and then perform the following steps: 1. Click Start, and then click Control Panel. Click System and Maintenance, click System, and then click Device Manager. Note If Control Panel is in Classic View, double-click System, and then click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. Best stock app for mac 2017. In Device Manager, double click to expand 'Universal Serial Bus controllers', right click on the Host Controller, click 'Uninstall' and click 'OK'. Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed. ![]() Repeat the step 2 to uninstall all items under 'Universal Serial Bus controllers'. Then, restart your computer and Windows 7 will reinstall all USB controllers automatically. Additional Information. My Drive does not appear in Windows Explorer view: Error: “USB Device not recognized” when you try to access a USB external hard drive: Thanks. My Passport for Mac is trusted, portable storage that perfectly complements your on-the-go lifestyle. Designed to fit in the palm of your hand, theres plenty of space to store a massive amount of photos, videos, music and documents. Perfectly paired with Apples Time Machine backup software and password protection, the My Passport for Mac drive helps keep your files safe. Western Digital My Passport for Mac 4TB Portable External Hard Drive: • Designed for Mac and Time Machine ready • Password protection with hardware encryption • Trusted drive built with WD reliability • USB 3.0 port; USB 2.0 compatible • 3-year limited warranty Reviews • This is my second WD passport external hard drive. This one looks sleeker than the last one. Easy to set up and easy to use. • Plug-in ready for Mac. Easy way to back up everything on my computer. • I was hesitated between this item and Seagate 4T Slim in the beginning. The seagate one is smaller and cheaper, but I chose this one because of the “encryption” function as it advertised. It turned out, you have download and pay additional money for a software for the encryption! Other than that, it works fine. • I bought this USB 3.0 2 terabyte drive to replace a USB 2.0 1 terabyte external drive that was using for a Time Machne drive on my Mac. I plugged the new drive in — I didn’t even bother installing the utilities — and it was recognized immediately by the Mac. Getting it to “adopt” my old Time Machine backups was straightforward but painfully slow. I would attribute that to my old drive being USB 2.0 but also the huge number of files.
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